DRAFT FOR COUNSEL REVIEW — not final legal terms.

# 1GRYL Buyer Protection — Product Draft

Eligible buyers may open cases for non-delivery, significant item-condition mismatch, wrong items, damage, or suspected counterfeit goods. Buyers should submit accurate evidence and cooperate with case review.

Resolution may include seller response, return, partial refund, full refund, or denial of the claim depending on evidence and platform policy. Automated risk indicators do not independently determine outcomes; material enforcement and refund decisions require authorized review.